CubeSmart Self Storage at 111 Country Club Road, Rocky Mount, North Carolina.

I called to get pricing on a small storage unit and the customer service from there was great, she told me they had a promotion going on and that I would get a discount on first month free. I didn't believe It at first but when I checked my email it was up there. When I arrived at CubeSmart I met a lady name Ivy that also gave me great customer service as well. We had a great conversation as she was getting me set up as well as offering me the locks they sold there. Overall my experience with CubeSmart was great !

Initially, I wrote a 5 Star review as I was happy with the check-in of my #Cubesmart Self Storage unit in Rocky Mount, NC. Today, I am revising this to a 1 Star Review. Was not happy that they had Mandatory Insurance that they required for me to purchase, but went along with it anyway. Well, less than two weeks after renting the unit, Hurricane Matthew made a visit to the area and some of my very valuable items were ruined. There was NEVER verbal mention that the insurance didn't cover rain, but it does clearly state that it covers Hurricanes. Since I had purchased the Mandatory Insurance, I would be covered, Right? No......WRONG! After waiting almost two weeks to get a response from the Insurance company, I was informed yesterday that I was not covered. Not very happy and will continue to pursue. Beware of this company! #Cubesmartselfstorage